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By the time your rug looks dull and dirty, it’s holding pounds of dirt.

Rugs can take a plain room or hallway and turn the space into a beautiful journey. When you’re walking over a piece of art, it’s impossible not to feel more welcomed and comfortable. Jewel-like colors and a wide range of designs have carried rugs from ancient times into modernity, and whether you love traditional Persian designs or more stylized designs, there is a rug to suit your needs.

Rugs generally end up in places where there’s a good deal of foot traffic.

However, they can last for hundreds of years if taken care of correctly. There are many rugs that are practically ancient and are still bringing spaces together. At Oriental Rug Express, we are passionate about these practical pieces of art. It is incredible how far a little TLC can go with a rug, and we are dedicated to providing the best Oriental rug cleaning possible. We restore, clean, and maintain both rugs and upholstery for smart home and business owners in Las Vegas.

Rugs act as passive air filters, trapping all kinds of contaminants.

You would be stunned at the sheer volume of dirt, dust, skin cells, and beyond that can exist almost invisibly in your rugs. Rugs have an incredible amount of interior space due to their weave and pile, and it usually takes a good deal of contaminants to dull your carpet’s shine. Even if you vacuum regularly, it isn’t a final solution. The dirt within your rugs will act like sandpaper and gradually wear the fibers down, so it’s important to invest in professional rug cleaning. Otherwise, you’ll consistently vacuum away a fraction of the particles and the rest of the particles will continue to damage your rug. At Oriental Express, we understand the impact of particles on your rug, and we know what it takes to fully clean your rug.

Call On The Professionals

At Oriental Express For

Rug Cleaning & Repair Services

Contact Us Today!


Rug Washing Process Works

When you turn to Oriental Express for rug washing, you can rest assured that your rug is going to get world-class care and come back to you looking brilliant and restored. Our washing process is actually more complex than most people think it is. We don’t just wash and dry the rugs entrusted to us; there’s a lot more to it than that, and our careful process is what makes us the best.

Step 1: Inspection

We want to know what we’re dealing with before we dive in. Otherwise, we may do more damage than good. We visually inspect the rug for obvious issues and then will use Xenon lighting to identify stains, dye variations, worn spots, or white knots that have been covered up by dirt. We will also look for insect damage, fringe breakdowns, and pet urine. We will take photographs and share our findings with you before moving forward. We want you to feel comfortable and confident about our plan for washing your rug.

Step 2: Dye and Color Test

Once you give us the green light, we don’t just dive into cleaning. Getting a rug wet is a significant operation, and we want to make sure that we won’t cause damage. We will test part of the rug to see if the color bleeds. Excess dye, heat exposure, previous cleanings, and pet urine can all make a rug vulnerable to bleeding. If your rug does bleed, we will turn to different ways to get it clean.

Step 3: Dusting

This is one of the steps that sets us apart from rug cleaners who come into your home with their machines. If we add water to your rug at this point, it will combine with the dust and dirt to create a needless sludge. We want to get as much of the dust out of your rug as possible before adding water! We do this by setting your yug on top of a specially-designed grate and running a dusting machine over it. This dusting machine uses harmonic waves to dislodge dust from the deepest parts of your rugs, where a vacuum can never reach. And this is just the beginning of the dusting process!

In addition to the machine that we use to shake the dust out of the rug, we use forced air to blow dust out of the rug, both top and bottom. We will also use specialized vacuums to pull dust out of the rug. We will generally collect piles and piles of dust and dirt during this phase. It’s a good thing we didn’t add water to create mud!

Step 4: Spot Treatment

Before we move into full-blown washing, we will treat the spots we identified earlier. Our solutions are carefully made to loosen the stains while preserving the rug. Thanks to the solution, the stains will come out during washing.

Step 5: Optional Pet Urine Treatment

If a beloved pet has had a few accidents on your area rug, you aren’t alone. The resulting damage isn’t just insightly, it can smell very bad. The good news is, there are plenty of things we can do. We can use enzymes to eliminate urine, vomit, and fecal particles without damaging the rug fibers. Unless your rug is past saving (and we will tell you if this is the case), we will ensure the odors are gone. This is very important because if animals can smell urine in one spot, they will likely return and urinate again.

Step 6: Washing

Would you have guessed that the washing happens over halfway through the process? Again, this is why regular carpet cleaners should never clean your rugs. Your rugs are completely different creatures. Once we’ve taken the time treat spots, urine contamination, and dust, it’s time to bring in the water and soap! While some rug cleaners use drums with mechanical agitators, we use brushes and sprayers to carefully tend to every inch of the rug. We avoid heat and harsh soaps, using cool water and mild shampoo to give your rug the personal attention it deserves.

Step 7: Rinsing

Now that your rug has been shampooed, it is time to rinse the shampoo and soils away. We use a pH conditioned rinse to make sure that your rug is truly free of contaminants and shampoo that could cause problems later.

Step 8: Drying

Your rug should not be exposed to high heat, so we use simple air moves and dehumidifiers to create an environment where your rug can gently dry. Depending on how old your rug is, we will either lay it flat on an elevated bed or hang it to dry. This process prevents the rug from getting twisted or warped. Again, it is important for your rugs to be carefully cleaned without heat. Otherwise, you’ll end up like many disappointed people who let regular cleaners use their high-heat machines on their rugs.

Step 9: Grooming and Detailing

Once your rug is dry, it’s time to fluff it up and tend to the fringe. If your rug has fringe, it’s important to understand that the fringe isn’t just an accessory; it’s an extension of the rug itself. A majority of fringe is white, which makes it vulnerable to looking dirty sooner. Once the fringe is dirty, the entire rug can look ratty. We will treat your fringe to answer it looks good as new. We will also go over your rug with a horsehair brush. This is one of our favorite parts because the jewel tones of your rug will truly shine.

Step 10: Optional Protective Measures

If you would like us to, we can implement fiber protection that will keep your rug strong, stain-resistant, and beautiful for years to come. These protective materials are especially valuable for silk and wool rugs.

Step 11: Inspection and Delivery

We will personally inspect your rug and bring the Xenon light back to make sure we eliminated all bacteria and urine salts. We will check to make sure the rug is completely dry and that the fringe is clean. We will then wrap your rug up and deliver it to your home or business.

Contact Us Today!

We love rugs and care for every piece that enters our doors like it’s our own.
 Contact us in Las Vegas for world-class Oriental rug cleaning today!

Art comes in many different forms. Sometimes, it is designed to hang on a wall or sit on a plinth. Other times, it is functional and you can walk on it! We’re talking about rugs here, and we absolutely love rugs for the way they combine beauty and practicality. You don’t have to sacrifice beauty for functionality or the other way around; in a quality rug, you get them all.

Family owned and operated since 1980

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You can always identify
an oriental rug by its design.
  • While design plays an important role in the identification of authentic oriental rugs, it’s more complex than that. Construction must also be considered, which means an expert will need to examine knot types, signatures, origin, age, and condition. Once all these factors come together, you can determine the identity and value of an oriental rug.
All old rugs have
high value.
  • We mentioned the rug’s condition above, and we’re bringing it back up because it’s extremely important when it comes to a rug’s value. Even if you have an absolute masterpiece of a rug, if it is in tired, old condition, it’s just an old rug. Depending on the rug’s potential, it may be worth restoring it. The team at Oriental Express is here to help!
Investing in a rug pad
isn’t worth it.
  • Nothing could be further from the truth! A pad will be your oriental rug’s best friend. It will not only make your rug feel softer and more luxurious; it will also absorb noise, prevent slipping, and increase the life of your rug. We provide custom-sized rug pads with felt on one side and rubber on the back to ensure both your floor and your rug are protected.
You should never vacuum
your oriental rug.
  • Did you know that 80 percent of the soil in rugs is dry? Each particle acts like sandpaper, damaging the rug both inside and out. Without regular vacuuming, the dirt can get embedded deep inside the rug and be difficult to remove. Instead of letting that happen, vacuum your rug regularly and let us clean it professionally every so often.

Call On The Professionals

At Oriental Express For

Rug Cleaning & Repair Services

Contact Us Today!


When you need to know that your valuable, beautiful rugs are in good hands, turn to our expert team. We have the expertise needed to give your pieces of functional art the care they need. Our rug washing services provide radical results, taking tired rugs and transforming them to look new again. Contact us today!

  A thicker pile isn’t always better.  


Don’t equate thick pile with quality. Some of the highest quality rugs you’ll see will be quite thin. The key is understanding what kind of rug should go where. For instance, an expensive, thin-pile rug will suffer in a high-traffic area. Get a rug with some thick toughness if it’s going to need to stand up to consistent wear and tear.

Understand pile height.

If you aren’t sure which pile height is which, here is a helpful guide:

  • Low: less than ¼”
  • Medium: ¼” to ½”
  • Long/Plush: ½” to ¾”
  • Some shag piles go even longer than this, but we hope this guide helps you feel a bit more familiar with the concept of pile.

A shorter pile is a stronger pile.

A rug with shorter pile will last longer than a rug with long pile. Why? Because short pile is both easier to vacuum and less susceptible to damage.


Furniture will have an impact on the pile.

The longer the pile of your rug, the more vulnerable it is to being crushed by the feet and bases of furniture. All furniture generally leaves some sort of indentation on carpeting, but if you have a rug you treasure for softness, you might want to keep it out from under your furniture.

Long pile rugs must be cleaned with care.

Your vacuum can catch the pile on shag and long-pile rugs, causing damage. Be careful when you clean your rugs (better yet, let us do it).